Retail Food Group (RFG) is one of Australia’s largest and most recognized multi-brand retail food franchisors. With a portfolio of well-known brands such as Gloria Jean’s Coffees, Donut King, and Brumby’s Bakery, RFG offers diverse career opportunities in both store-level and corporate positions. If you’re considering applying for a job at RFG, this guide covers the job positions, salaries, the hiring process, and more about the company’s work environment.
RFG Job Positions & Descriptions
RFG offers a variety of roles across its brands, ranging from entry-level positions in stores to corporate roles within the company’s offices. Here are some of the main positions you can apply for:
1) Talent Acquisition Administrator Jobs
A Talent Acquisition Administrator is responsible for supporting the recruitment team in finding and onboarding new employees. This includes managing job postings, reviewing applications, scheduling interviews, and assisting with hiring paperwork. Candidates for this role typically need strong organizational skills, attention to detail, and experience in human resources or recruitment.
2) Team Member Jobs
Team Members work directly in one of RFG’s many franchise locations, assisting with daily operations such as customer service, product preparation, and maintaining cleanliness. This is an entry-level role ideal for individuals who enjoy working in a fast-paced environment and are eager to develop customer service and teamwork skills.
3) Store Manager Jobs
Store Managers are responsible for overseeing the overall operations of a specific RFG franchise location. This includes managing staff, ensuring excellent customer service, handling financial tasks, and working to meet sales targets. Leadership skills, retail experience, and strong problem-solving abilities are essential for this position.
4) Barista / Team Member Jobs
Barista roles are available in RFG’s coffee shop franchises, such as Gloria Jean’s Coffees. Baristas are tasked with preparing high-quality coffee beverages, serving customers, and maintaining a clean work environment. Previous experience as a barista is often preferred, but the ability to work well under pressure and a passion for coffee are also important.
5) Marketing Coordinator Jobs
The Marketing Coordinator role involves developing and executing marketing strategies to promote RFG’s brands. This position includes managing social media accounts, coordinating promotions, working with franchisees to boost sales, and analyzing the success of marketing campaigns. A background in marketing, communications, or business is typically required for this role.
6) Business Manager Jobs
Business Managers work with franchise owners to help optimize their operations. This includes providing business advice, assisting with financial management, and helping to resolve operational challenges. Business Managers need strong business acumen, leadership experience, and a solid understanding of retail operations.
RFG Salaries (All Positions)
Salaries at RFG vary depending on the position, experience, and location. Below are estimated salary ranges for some of the key positions:
- Talent Acquisition Administrator: AUD 50,000 – AUD 65,000 per year
- Team Member: AUD 20 – AUD 25 per hour
- Store Manager: AUD 55,000 – AUD 75,000 per year
- Barista / Team Member: AUD 22 – AUD 30 per hour
- Marketing Coordinator: AUD 60,000 – AUD 80,000 per year
- Business Manager: AUD 80,000 – AUD 100,000 per year
RFG: Why Join Us
RFG offers a dynamic work environment with numerous growth opportunities. Below are some reasons why you should consider joining the RFG team:
- Career Progression: Whether you start as a Team Member or in a corporate role, RFG provides ample opportunities for career growth and development. Many employees move up through the ranks to take on managerial or specialized positions.
- Diverse Work Environment: RFG’s multiple brands provide employees with diverse experiences in the retail food industry, from coffee shops to bakeries. This variety allows employees to find a niche that suits their skills and interests.
- Training and Support: RFG offers training programs to help employees succeed in their roles. Whether it’s learning customer service techniques or mastering the art of making coffee, new hires receive comprehensive training and support.
- Work-Life Balance: Many RFG roles offer flexible working hours, making it easier for employees to maintain a healthy work-life balance.
RFG FAQ
Q: What qualifications do I need to work at RFG?
A: Entry-level roles, such as Team Members, typically don’t require formal qualifications, though customer service experience is helpful. Corporate and management roles may require specific qualifications or experience in retail, marketing, or business.
Q: Are there part-time positions available at RFG?
A: Yes, RFG offers both part-time and full-time roles, especially at the store level. This flexibility is ideal for students or individuals looking for supplementary income.
Q: Do RFG employees get discounts?
A: Yes, employees often receive discounts on products at RFG franchises, which is a great perk for those working in food and beverage roles.
RFG Interview
The interview process at RFG varies depending on the position. For store-level roles such as Team Members or Baristas, the interview typically focuses on customer service skills, availability, and teamwork. Common questions may include:
- “How would you handle a difficult customer?”
- “What experience do you have in customer service?”
- “Why do you want to work for RFG?”
For corporate or management roles, the interview process may involve multiple rounds and focus on leadership experience, business acumen, and problem-solving abilities. Candidates for marketing or HR roles may be asked to provide examples of successful campaigns or recruitment strategies they’ve implemented in the past.
RFG Hiring Process
The RFG hiring process typically follows these steps:
- Application Submission: Candidates submit their applications online through the RFG careers portal.
- Application Review: The recruitment team reviews applications and shortlists candidates based on qualifications and experience.
- Interview: Shortlisted candidates are invited for an interview, which may be conducted in person or virtually. Some roles may require multiple interviews.
- Job Offer: Successful candidates are given a job offer, including details about the role, salary, and start date.
- Onboarding: New hires go through an onboarding process, which includes role-specific training and orientation.
RFG Hiring Age
How old do you have to be to work at RFG Australia?
The minimum hiring age at RFG depends on the franchise location and role. Typically, applicants must be at least 15 years old for entry-level roles such as Team Member. However, some positions may have a higher age requirement depending on the state regulations and responsibilities involved.
Is RFG a Good Job?
Working at RFG is often viewed as a rewarding experience, particularly for individuals looking to develop their careers in the retail food industry. The company offers a supportive work environment, opportunities for career growth, and competitive pay. With brands that are household names in Australia, working at RFG can provide valuable experience in customer service, retail operations, and management.
How Long is the RFG Recruitment Process in Australia?
The recruitment process at RFG typically takes two to four weeks, depending on the position and the number of applicants. Store-level positions such as Team Member or Barista may have a quicker turnaround, while corporate or management roles may require more time, especially if multiple interview rounds are involved.
Does RFG Pay Well?
RFG offers competitive pay that aligns with industry standards. Entry-level positions such as Team Member offer hourly wages that are in line with other retail jobs, while management and corporate roles come with higher salaries and additional benefits. Employees also enjoy discounts at RFG’s franchises, adding to the overall compensation package.
How Many Employees Does RFG Australia Have?
RFG employs thousands of people across its multiple brands in Australia. This includes both corporate staff and employees working in its various franchise locations. As one of the largest multi-brand food retail groups in the country, RFG continues to expand its workforce as it grows its portfolio.
RFG Careers Login & Jobs Sign In (Step by Step)
If you’re interested in applying for a job at RFG, here’s how to get started:
- Visit the RFG Careers Page: Go to the official Retail Food Group website and navigate to the “Careers” section.
- Search for Jobs: Use the search bar to find job openings based on location and job type.
- Create an Account: If you’re applying for the first time, you’ll need to create an account with your email address and set a password.
- Complete Your Profile: Fill in your personal details, upload your resume, and provide any other required documents.
- Submit Your Application: Once your profile is complete, review your application and submit it.
- Track Your Application: You can log in to your account to check the status of your application or apply for other roles as new positions become available.